ShareMedSpace Support - Billing & Escrow

Billing & Escrow Support

Financial security built for healthcare. Search our knowledge base for assistance with payout schedules, the 12% platform commission, and our secure escrow system.

Popular Financial Topics: End of Month Payouts The 12% Commission Escrow Protections
Support Center / Billing & Escrow
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Receiving Payouts (Hosts)

Turn your idle exam rooms into an automated revenue stream. Our financial infrastructure ensures you get paid securely without the friction of invoicing.

1

Zero Upfront Costs

Listing your space is 100% free. We only succeed when you do, collecting a transparent 12% commission from successful bookings.

2

Automated Collection

Tenant payments are securely processed via Stripe/PayPal on the 1st of the month. No awkward financial conversations with colleagues.

3

Escrow Release

Funds are held in escrow and automatically disbursed to your linked account on the last day of the month after the booking is fulfilled.

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Paying for Space (Users)

Expand your practice without the financial exposure of a $400K commercial buildout. Our escrow system protects your capital every step of the way.

1

Pay Only for Utility

You pay the exact Fair Market Value for the fractional time blocks you book. No multi-year leases, no massive personal guarantees.

2

Capital Protection

Your payment is held in our secure escrow system. The host does not receive the funds until the end of the month, ensuring the space meets expectations.

3

Audit-Ready Ledger

Digital paper trails are created automatically for every booking, ensuring your payments are perfectly documented and Stark Law compliant.

Financial FAQ

Common questions regarding commissions, payouts, and the escrow process.

There is no catch. Creating an account, verifying your credentials, and listing your space is 100% free with absolutely no upfront costs or subscription fees. We align our success entirely with yours: ShareMedSpace only collects a transparent 12% transaction fee when a booking is successfully executed. If your space doesn't book, you pay nothing.

To ensure a reliable and secure experience for both parties, payouts follow a strict schedule. The tenant's payment is collected securely on the 1st of the month for that month's bookings. These funds are held in our escrow system. Provided there are no reported issues or disputes, the funds (minus the 12% commission) are released securely to the Host's linked bank account on the last day of that month.

The escrow system is a critical trust mechanism. It guarantees to the Space Provider that the funds are secured and available before the tenant ever walks through the door. Simultaneously, it protects the Clinician (tenant) by ensuring the space provided is exactly as advertised before the landlord takes possession of the capital. This eliminates payment friction and disputes.

No. We believe in absolute transparency. When you book a space, you pay the Fair Market Value rate established by the host. The only additional cost is a small, one-time background check fee passed directly to our security partner, Vetty, during your initial onboarding to ensure the safety of the network. There are no ongoing subscriptions or hidden convenience fees to book space.

App Interface
Financial Mobility

Your practice ledger in your pocket.

While our web portal is fully functional, our platform was built for physicians on the move. Review upcoming payouts, check escrow status, and download audit-ready compliance receipts directly from your smartphone.

"It's easier in the app."

Still have a billing or escrow question?

Our dedicated financial support team is ready to assist with payout statuses, tax documentation, and commission inquiries.

We typically respond to financial inquiries within 2-4 hours during business days.